Job Description
Immediate Hire Opportunity! Join our dynamic team in Louisville, KY.
We're seeking passionate Customer Service Representatives for our upcoming hiring event. No experience required – we provide comprehensive training! Enjoy competitive pay, flexible schedules, and career advancement opportunities. Perfect for career changers, recent graduates, or anyone seeking a fresh start. Apply today and start your journey with us!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions in CRM systems accurately
- Collaborate with team members to enhance service quality
- Meet performance metrics for response time and resolution
- Participate in ongoing training programs
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent required
- Strong verbal and written communication skills
- Ability to multitask in fast-paced environments
- Proficient with basic computer applications
- Customer-focused mindset with problem-solving aptitude
- Reliable transportation to Louisville location
- Availability for day/evening shifts
- Positive attitude and teamwork spirit