Job Description
Join our award-winning call center team in Oklahoma City and launch your career immediately! ConnectServe Solutions is seeking energetic individuals for our customer service division. Enjoy competitive pay, comprehensive training, and a dynamic team environment. No experience necessary – we provide all the tools you need to succeed. Start earning today with our immediate hire program!
Responsibilities
- Handle high-volume inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products, services, and account details
- Document interactions in CRM systems with 100% accuracy
- Meet/exceed performance metrics for call quality and resolution time
- Collaborate with team members to ensure seamless customer experiences
- Adhere strictly to company compliance and security protocols
Qualifications
- High school diploma or equivalent required
- Strong verbal communication and active listening skills
- Ability to multitask in fast-paced environment
- Basic computer proficiency (typing 30+ WPM)
- Flexible availability including evenings/weekends
- Positive attitude and problem-solving mindset
- Pass background check and drug screening