Job Description
Join our dynamic team at ConnectCare Solutions and kickstart your career immediately! We're seeking enthusiastic Customer Service Representatives for our Oklahoma City call center. Enjoy weekly pay, comprehensive training, and a supportive work environment. No experience necessary – we provide all the tools you need to succeed!
What We Offer:
- Weekly paychecks
- Flexible day/night shifts
- Health benefits (after 60 days)
- Performance bonuses
- Career advancement opportunities
Responsibilities
- Handle inbound/outbound customer calls with professionalism
- Resolve billing inquiries and account issues
- Document interactions in CRM systems
- Meet/exceed performance metrics (call time, CSAT)
- Collaborate with team members to improve processes
- Adhere to compliance and security protocols
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent
- Strong communication and active listening skills
- Ability to navigate multiple software systems
- Resilience under pressure and problem-solving mindset
- Basic computer proficiency (typing 25+ WPM)
- Reliable transportation to our Oklahoma City location
- Positive attitude and team player mentality
- Availability for flexible shifts (including weekends)