Job Description
Are you a people person with a passion for problem-solving? We are currently seeking Local Customer Service Representatives to join our thriving team in Atlanta, Georgia.
We are conducting an Urgent Hiring drive and have immediate start dates available for dedicated professionals. This is a fantastic opportunity to build a long-term career in a dynamic corporate environment with a competitive salary and excellent benefits package.
Why Join Us?
- Immediate Start: Begin your career within days.
- Competitive Pay: Earn $18.00 - $22.00 per hour.
- Growth Opportunities: Clear pathways for internal promotion.
- Modern Facilities: State-of-the-art office in the heart of Atlanta.
If you are ready to make an impact and join a top-tier support team, we look forward to reviewing your application.
Responsibilities
- Handle inbound and outbound customer inquiries with empathy and efficiency.
- Resolve customer issues and complaints to ensure high satisfaction levels.
- Provide accurate information regarding products, services, and account details.
- Document all customer interactions and transactions accurately in the CRM system.
- Collaborate with team leads and other departments to escalate complex issues.
- Upsell products and services where appropriate to meet sales targets.
- Maintain a professional and positive demeanor in high-pressure situations.
Qualifications
- High school diploma or GED equivalent required.
- Previous experience in customer service, call center, or retail is a plus but not mandatory.
- Excellent verbal and written communication skills.
- Strong computer proficiency (Microsoft Office Suite, CRM software).
- Ability to work independently and as part of a team.
- Must be reliable, punctual, and detail-oriented.
- Ability to pass a background check and drug screen.