Job Description
Are you a people-person ready to make an impact immediately? Apex Support Group is seeking dedicated Customer Service Representatives to join our growing team in Dallas, Texas. We offer competitive pay, comprehensive benefits, and the chance to work in a dynamic environment.
We are looking for individuals who thrive in fast-paced settings and are eager to start contributing from Day 1.
Responsibilities
- Respond to customer inquiries via phone, email, and chat in a professional and timely manner.
- Resolve customer complaints and issues to ensure high satisfaction levels.
- Accurately process orders, returns, and exchanges.
- Maintain detailed and accurate records of all customer interactions and transactions.
- Collaborate with internal teams to improve service processes.
Qualifications
- High school diploma or equivalent required.
- Previous customer service experience is preferred but not mandatory for immediate hires.
- Strong verbal and written communication skills.
- Proficiency in using computer systems and CRM software.
- Able to work flexible hours, including evenings and weekends as needed.