Job Description
Join our dynamic team as a Local Customer Service Representative in Las Vegas, NV! We're hiring immediately for daily pay roles with competitive compensation and growth opportunities. As a key member of our support team, you'll provide exceptional service to local clients while enjoying the flexibility of daily pay. No nights or weekends required! Apply now to start your rewarding career in customer service.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing, technical, and account-related issues
- Document interactions and maintain accurate customer records
- Collaborate with cross-functional teams to resolve complex cases
- Meet/exceed performance metrics for call quality and resolution times
- Participate in ongoing training to enhance product knowledge
- Provide feedback to improve customer experience processes
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service or call center experience
- Strong communication and problem-solving skills
- Proficiency with CRM software (e.g., Salesforce, Zendesk)
- Ability to work in a fast-paced, target-driven environment
- Flexibility to work occasional evenings during peak seasons
- Basic computer and data entry skills
- Positive attitude with customer-first mindset