Job Description
Join Our Growing Team in Louisville!
We are currently seeking enthusiastic and dedicated Entry Level Customer Service Representatives for immediate start positions. If you are looking for a stable career with a competitive salary and no prior experience required, this is the opportunity for you.
As a key member of our call center, you will play a vital role in maintaining our reputation for exceptional service. We provide comprehensive training to help you succeed.
We are currently seeking enthusiastic and dedicated Entry Level Customer Service Representatives for immediate start positions. If you are looking for a stable career with a competitive salary and no prior experience required, this is the opportunity for you.
As a key member of our call center, you will play a vital role in maintaining our reputation for exceptional service. We provide comprehensive training to help you succeed.
Responsibilities
- Manage high-volume inbound and outbound calls with a focus on customer satisfaction.
- Resolve customer inquiries and issues efficiently using problem-solving skills.
- Input and maintain accurate customer data in our CRM database.
- Build rapport with clients and educate them on products and services.
- Escalate complex issues to senior management when necessary.
- Meet daily and monthly performance targets regarding call volume and quality.
Qualifications
- High school diploma or GED is required.
- Strong communication skills with the ability to speak clearly and listen actively.
- Basic computer proficiency and typing skills (30+ WPM).
- Previous customer service experience is a plus but not mandatory.
- Ability to remain calm and professional in high-pressure situations.
- Must be authorized to work in the United States.