Job Description
Join our award-winning customer service team in Wichita and start your career immediately! We're seeking motivated individuals with no prior experience to join our dynamic call center environment. Enjoy comprehensive paid training, flexible scheduling options, and opportunities for rapid advancement. Our supportive culture rewards dedication and growth – perfect for career changers or recent graduates.
Why Choose Us?
- Immediate start positions available
- Comprehensive paid training program
- Health/dental/vision benefits after 60 days
- 401(k) with company match
- Tuition reimbursement program
- Recognition and advancement opportunities
Responsibilities
- Handle inbound/outbound customer calls with professionalism
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call quality, resolution time)
- Collaborate with team members to improve processes
- Adhere to compliance protocols and security standards
- Participate in ongoing training and development
Qualifications
- No prior experience required – training provided
- High school diploma or equivalent
- Strong communication and active listening skills
- Ability to navigate multiple computer systems
- Resilience and patience in high-pressure situations
- Reliable transportation to our Wichita facility
- Flexible availability including evenings/weekends
- Basic typing skills (25+ WPM)