Job Description
Join our award-winning call center team in Atlanta and launch your career in customer service! No experience is required – we provide comprehensive paid training and ongoing support. Enjoy competitive pay, flexible scheduling options, and opportunities for advancement within our dynamic organization.
What We Offer:
- Comprehensive 4-week paid training program
- Health, dental, and vision benefits after 60 days
- Performance-based quarterly bonuses
- Employee referral program
- Modern, collaborative work environment
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet/exceed quality and productivity metrics
- Collaborate with team members to resolve complex issues
- Adhere to company policies and compliance standards
- Participate in ongoing training and development
Qualifications
- High school diploma or equivalent required
- No prior experience necessary
- Excellent verbal communication skills
- Strong problem-solving abilities
- Basic computer proficiency
- Ability to work flexible shifts (including evenings/weekends)
- Positive attitude and customer-first mindset
- Pass background check and drug screen