Job Description
Join our award-winning customer support team as a Customer Service Representative in Oklahoma City! We're seeking motivated individuals with no prior experience to deliver exceptional service from home. Enjoy competitive pay, comprehensive benefits, and flexible scheduling while building your career in a supportive environment.
Why Choose Us?
• Industry-leading training program
• Remote-first work culture
• Health insurance, 401k matching, and paid time off
• Career advancement opportunities
Responsibilities
- Resolve customer inquiries via phone, email, and chat with 95% satisfaction rate
- Process orders, returns, and account updates using CRM systems
- Collaborate with technical teams to resolve complex issues
- Maintain detailed records in Salesforce and Zendesk platforms
- Contribute to process improvement initiatives
- Adhere to company compliance and security protocols
Qualifications
- High school diploma or equivalent (no experience required)
- Strong typing skills (40+ WPM) and computer literacy
- Exceptional verbal and written communication abilities
- Empathetic problem-solving approach
- Reliable high-speed internet connection
- Ability to work independently in a home office setting