Job Description
Join our exclusive hiring event for Customer Service Representatives! No experience required – we provide comprehensive training to launch your career. We're actively seeking motivated individuals in Philadelphia, PA and Ohio to join our dynamic team. Enjoy competitive pay, comprehensive benefits, and opportunities for growth within a supportive environment. Perfect for recent graduates or career changers looking to enter the customer service field.
Responsibilities
- Handle customer inquiries via phone, email, and live chat with professionalism
- Resolve customer issues efficiently while maintaining high satisfaction standards
- Document interactions accurately in our CRM system
- Collaborate with team members to ensure seamless customer experiences
- Meet performance metrics for call handling and resolution times
- Adhere to company policies and regulatory requirements
- Participate in ongoing training to enhance product knowledge
Qualifications
- High school diploma or equivalent required
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and patience
- Basic computer proficiency and typing skills
- Positive attitude with a customer-first mindset
- Ability to work flexible hours including evenings/weekends
- Must pass background check and drug screening
- Willingness to learn new systems and processes