Job Description
Launch your career in customer service with Dynamic Solutions Inc.! We're seeking enthusiastic individuals for our entry-level Customer Service Representative positions in San Antonio, TX. No prior experience is required – we provide comprehensive paid training to equip you with the skills needed to excel. Join our supportive team and deliver exceptional service while building a stable career path with growth opportunities.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Collaborate with team members to address complex cases
- Adhere to company policies and service standards
- Continuously improve product knowledge through training modules
- Meet daily performance metrics for call quality and resolution
Qualifications
- No experience required – open to career changers and recent graduates
- High school diploma or equivalent (GED accepted)
- Excellent verbal and written communication skills
- Strong problem-solving abilities and attention to detail
- Proficient with basic computer applications
- Ability to work flexible shifts (including weekends)
- Passion for helping others and learning new skills
- Must pass background check and drug screening