Job Description
Join our dynamic team as a Customer Service Representative in Oklahoma City! We're seeking passionate individuals to deliver exceptional support to our local community. No prior experience needed – we provide comprehensive training to launch your career in customer service. Enjoy competitive pay, flexible scheduling, and opportunities for growth in a supportive environment.
Responsibilities
- Handle inbound/outbound calls, emails, and live chats with professionalism
- Resolve customer inquiries regarding products/services using established protocols
- Document interactions accurately in CRM systems
- Collaborate with team members to resolve complex issues
- Meet performance metrics for response time and customer satisfaction
- Contribute to process improvements based on customer feedback
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic computer literacy and typing proficiency
- Positive attitude and willingness to learn
- Reliable transportation to our Oklahoma City location
- Availability for immediate start and flexible shifts