Job Description
Are you ready to launch your career in a dynamic environment?
Triangle Talent Network is hosting a Hiring Event in Raleigh, NC, and we are looking for motivated individuals to join our growing team as Customer Service Representatives. No prior experience is required—we provide comprehensive training to set you up for success. If you have a positive attitude and a passion for helping people, we want to hear from you!
Why Join Us?
- No Experience Necessary: We value attitude and coachability over past experience.
- Competitive Pay: Starting at $16.00/hr with opportunities for rapid advancement.
- Flexible Scheduling: We offer various shifts to fit your lifestyle.
- Professional Development: Paid training and clear career paths.
Responsibilities
- Answer incoming customer inquiries via phone, email, and chat in a professional and timely manner.
- Resolve customer issues and complaints with empathy and efficiency.
- Document customer interactions and feedback accurately in the CRM system.
- Provide accurate information regarding products, services, and company policies.
- Collaborate with team members to ensure a seamless customer experience.
- Identify opportunities to upsell or cross-sell products where appropriate.
Qualifications
- High school diploma or GED equivalent (or currently enrolled).
- Strong verbal and written communication skills.
- Ability to multitask and manage time effectively in a fast-paced setting.
- Basic computer proficiency and typing speed.
- Reliable internet connection and home office setup (if remote).
- A friendly, professional demeanor with a "can-do" attitude.