Job Description
Launch your career in customer service with our comprehensive paid training program! CustomerFirst Solutions is seeking motivated entry-level candidates to join our dynamic support team in Houston, TX. No prior experience required – we provide everything you need to succeed. Enjoy competitive pay, full benefits, and a clear path to growth within our organization.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Collaborate with team members to improve service quality
- Meet performance metrics for call handling and resolution times
- Stay updated on product knowledge and company policies
Qualifications
- High school diploma or equivalent (GED)
- Excellent verbal and written communication skills
- Strong problem-solving abilities
- Basic computer proficiency
- Positive attitude and customer-focused mindset
- Ability to work flexible hours including evenings/weekends
- Passion for helping others and learning new skills