Job Description
Join our award-winning team in Houston! We're urgently hiring motivated Customer Service Representatives with comprehensive paid training. No experience necessary – we invest in your success. Enjoy competitive pay, benefits, and a dynamic work environment. Apply today and start your career in customer service!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries using CRM tools and knowledge bases
- Document interactions accurately in company systems
- Meet performance metrics for call quality and resolution rates
- Collaborate with team members to improve service delivery
- Participate in ongoing training and development programs
Qualifications
- High school diploma or equivalent
- Strong communication and active listening skills
- Ability to navigate multiple software systems simultaneously
- Positive attitude with problem-solving aptitude
- Reliable internet connection for remote options
- Ability to work flexible shifts including evenings/weekends
- Bilingual (Spanish) preferred but not required