Job Description
Join our award-winning team as a Customer Service Representative! We're offering a comprehensive PAID TRAINING program for motivated individuals seeking career growth in a dynamic call center environment. No experience required – we provide all the tools you need to succeed. Enjoy competitive pay, flexible scheduling, and opportunities for advancement. Urgent hiring: Positions filling fast!
Why Choose Us?
- Free industry certification upon completion
- Health benefits and retirement plans
- Modern downtown Indianapolis facility
- Performance-based bonuses
Responsibilities
- Handle inbound/outbound customer calls with professionalism
- Resolve billing and service inquiries efficiently
- Document interactions in CRM systems
- Meet quality and productivity targets
- Collaborate with team members to improve processes
- Adhere to compliance and security protocols
- Participate in ongoing training sessions
Qualifications
- High school diploma or equivalent
- Strong communication and problem-solving skills
- Ability to work flexible shifts (evenings/weekends)
- Basic computer proficiency
- Positive attitude and customer-focused mindset
- Reliable transportation to downtown location
- Pass background and drug screening