Job Description
Launch your career in customer service with no experience required! ConnectCare Solutions is seeking motivated individuals for our Fresno call center with comprehensive paid training. Join a supportive team where your growth matters!
What We Offer:
- Full paid training program (4 weeks)
- Competitive hourly pay + performance bonuses
- Health benefits, 401(k), and paid time off
- Clear career advancement path
- Modern, collaborative work environment
Perfect for career changers, recent graduates, or anyone ready to start a rewarding journey in customer service!
Responsibilities
- Handle inbound/outbound customer calls with professionalism
- Resolve inquiries and provide accurate information
- Document interactions and maintain customer records
- Meet performance metrics (call quality, resolution rates)
- Collaborate with team members for seamless service
- Adhere to company policies and compliance standards
- Actively participate in training and development
Qualifications
- No prior experience required – training provided!
- High school diploma or equivalent
- Strong verbal communication skills
- Basic computer proficiency
- Ability to multitask in fast-paced environment
- Positive attitude and customer-focused mindset
- Reliable transportation to Fresno location
- Must pass background check