Job Description
Join our award-winning customer service team as a remote Part-Time Customer Service Representative! We're seeking empathetic professionals to deliver exceptional support from the comfort of their Oklahoma City homes. Enjoy flexible scheduling, competitive pay, and comprehensive training while making a real impact on customer satisfaction. Perfect for students, parents, or anyone seeking work-life balance without compromising career growth.
What We Offer:
- Flexible part-time schedule (20-30 hours/week)
- Full remote work with provided equipment
- Comprehensive paid training program
- Health benefits and retirement options
- Clear advancement path to senior roles
Responsibilities
- Resolve customer inquiries via phone, email, and chat
- Process orders, returns, and account updates
- Document interactions in CRM systems accurately
- Escalate complex issues to specialized teams
- Meet quality and productivity targets consistently
- Contribute to team knowledge base and training
- Maintain positive brand reputation in all interactions
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Typing speed of 40+ WPM with accuracy
- Proficient with Microsoft Office and CRM software
- Excellent verbal/written communication skills
- Ability to work independently in remote setting
- Reliable high-speed internet connection
- Must be available for weekend/evening shifts