Job Description
Join our award-winning customer service team and launch your career without experience required! We're seeking motivated Remote Customer Service Representatives in Oklahoma City to deliver exceptional support through phone, email, and chat channels. Enjoy a fully remote position with flexible scheduling, comprehensive training, and growth opportunities within our Fortune 500 partner network. Your role will be vital in building customer loyalty while developing valuable communication and problem-solving skills.
What We Offer:
- 100% remote work (no commute!)
- Competitive hourly pay + performance bonuses
- Full benefits package (medical/dental/vision)
- Paid training and career advancement
- Flexible scheduling options
Responsibilities
- Respond to customer inquiries via phone, email, and live chat
- Resolve billing, technical, and service-related issues
- Document interactions in CRM systems with precision
- Collaborate with team members to resolve complex cases
- Meet/exceed quality and efficiency metrics
- Participate in ongoing training and development
Qualifications
- No prior experience required – we train!
- High school diploma or equivalent
- Strong written and verbal communication skills
- Comfortable with technology and multitasking
- Reliable internet connection and quiet workspace
- Positive attitude and customer-focused mindset
- Ability to work independently and as part of a team