Job Description
Are you a people person looking for a stable career? Horizon Solutions is hosting a special Hiring Event in Sacramento, CA, and we are immediately seeking enthusiastic Customer Service Representatives to join our growing team.
Whether you are an experienced professional or looking to start your career, this event offers a unique opportunity to meet hiring managers, complete an interview, and potentially start within the week.
Why Attend Our Sacramento Hiring Event?
- On-Spot Interviews: Qualified candidates may be offered jobs the same day.
- Growth Opportunities: Clear pathways for advancement within the company.
- Competitive Pay: Industry-leading hourly rates and performance bonuses.
We value communication, patience, and a positive attitude. If you are ready to make an impact, apply today!
Responsibilities
- Manage high-volume incoming and outgoing customer calls with professionalism and empathy.
- Resolve customer inquiries, complaints, and technical issues efficiently.
- Accurately input and update customer data and account history in our CRM software.
- Provide detailed product and service information to help customers make informed decisions.
- Collaborate with team leads to identify process improvements.
- Document all customer interactions and resolutions for quality assurance.
Qualifications
- High school diploma or equivalent required; Associate degree preferred.
- Previous customer service experience is a plus but not required.
- Excellent verbal communication and active listening skills.
- Basic computer proficiency and typing speed of 40+ WPM.
- Ability to remain calm and professional under pressure.
- Willingness to work flexible shifts, including evenings and weekends.