Job Description
Join our award-winning customer service team at Premiere Call Solutions! We're hosting an exclusive hiring event for motivated individuals ready to launch their careers in San Antonio's thriving call center industry. Enjoy competitive pay, comprehensive benefits, and a dynamic work environment where your voice matters.
Why Join Us?
• Industry-leading training programs
• Career advancement opportunities
• Health, dental, and vision insurance
• 401(k) with company match
• Flexible scheduling options
Responsibilities
- Handle inbound/outbound customer inquiries with empathy and professionalism
- Resolve billing, technical, and account-related issues
- Document interactions in CRM systems with 100% accuracy
- Meet/exceed performance metrics for quality and efficiency
- Collaborate with team members to improve service delivery
- Participate in ongoing training and development sessions
Qualifications
- High school diploma or equivalent required
- 6+ months customer service or call center experience preferred
- Strong typing skills (40+ WPM) and computer proficiency
- Excellent verbal communication and active listening skills
- Ability to multitask in fast-paced environments
- Must pass background check and drug screening
- Available to work flexible shifts including weekends