Job Description
Join Tampa Connect Solutions at our exclusive hiring event and launch your career in customer service excellence! We're seeking passionate individuals to represent top brands in our state-of-the-art call center. Enjoy competitive pay, comprehensive benefits, and a supportive team environment. No experience necessary – we provide paid training!
Responsibilities
- Handle inbound/outbound customer inquiries with professionalism
- Resolve issues using our proprietary CRM system
- Meet/exceed performance metrics for quality and efficiency
- Document interactions accurately in customer profiles
- Collaborate with team leads on process improvements
- Participate in monthly recognition programs
Qualifications
- High school diploma or equivalent required
- Strong communication skills in English
- Ability to type 35+ WPM
- Comfortable with technology and multitasking
- Positive attitude and resilience under pressure
- Available to work flexible shifts including weekends
- Valid government-issued ID