Job Description
We are holding an urgent hiring event in Louisville, KY, seeking driven individuals to join our growing team of Customer Service Representatives. If you are looking for a stable career with competitive pay and a supportive environment, this is your opportunity to get hired on the spot.
As a Customer Service Representative, you will be the face of our company, ensuring our clients receive top-tier support. Whether you are entering the workforce or looking to advance your career, we offer comprehensive training and a path for growth.
Why Join Us?
- Urgent Hiring Event: Walk in with your resume and interview immediately.
- Competitive Pay: Earn between $18.00 and $22.00 per hour based on experience.
- Comprehensive Benefits: Medical, dental, and vision insurance available.
- Flexible Schedules: Day, evening, and weekend shifts to suit your lifestyle.
Don't wait—apply today and secure your future with a leading industry provider.
Responsibilities
- Manage inbound and outbound customer calls with a focus on delivering exceptional service and resolving issues promptly.
- Accurately document customer interactions, orders, and feedback into our CRM database.
- Assist customers with product inquiries, account issues, and technical troubleshooting.
- Collaborate with team leads to ensure service level agreements (SLAs) are met.
- Identify opportunities to upsell products or services based on customer needs.
- Maintain a professional and positive demeanor during high-volume periods.
- Participate in ongoing training to improve product knowledge and soft skills.
Qualifications
- High school diploma or GED is required.
- Previous customer service experience is preferred but not mandatory for our hiring event.
- Strong verbal communication skills with the ability to listen actively.
- Basic computer proficiency and typing skills (35+ WPM).
- Reliable internet connection and a quiet workspace (remote/hybrid options available).
- Ability to work in a fast-paced, high-pressure environment.
- Valid ID and proof of eligibility to work in the United States.