Job Description
Join ClientFirst Solutions as a Customer Service Representative and kickstart your career with comprehensive paid training! We're seeking motivated individuals for weekend shifts in Kansas City, MO. Enjoy competitive pay, benefits, and a supportive team environment. No prior experience required – we'll equip you with all the skills needed to excel. Apply today and transform your weekends into a rewarding career path!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Collaborate with team members to ensure seamless service delivery
- Meet performance metrics for call quality and resolution times
- Adhere to company policies and compliance standards
- Continuously improve product knowledge through training modules
Qualifications
- High school diploma or equivalent (required)
- Strong communication and problem-solving skills
- Ability to work flexible weekend schedules (Sat/Sun)
- Proficiency with basic computer applications
- Positive attitude and customer-focused mindset
- Previous service experience preferred but not required
- Must pass background check and drug screening
- Ability to thrive in a fast-paced environment