Job Description
Join our dynamic team in Fort Worth as a Customer Service Representative and enjoy weekly pay with immediate start! We're seeking empathetic professionals to deliver exceptional experiences while supporting our growing client base. This role offers stability, growth opportunities, and a supportive work environment where your contributions are valued. Perfect for career changers or those seeking consistent income with flexible scheduling options.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat with professionalism
- Resolve billing, technical, and account issues using CRM tools
- Document interactions accurately in customer databases
- Collaborate with support teams to resolve complex escalations
- Meet/exceed quality metrics and response time targets
- Participate in ongoing product and process training
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service or call center experience
- Strong verbal/written communication skills
- Proficient with MS Office and CRM software
- Ability to multitask in fast-paced environments
- Flexible availability including evenings/weekends
- Must pass background check and drug screening