Job Description
Join our dynamic team as an Entry-Level Customer Service Representative in New Orleans! We're hosting a special hiring event to fill multiple positions offering competitive pay, comprehensive training, and clear career advancement paths. Perfect for recent graduates and career changers looking to grow in a supportive environment.
Why Work With Us?
• Competitive hourly wages + performance bonuses
• Paid training and certification programs
• Health benefits and retirement plans
• Flexible scheduling options
• Opportunities for promotion to senior roles
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve service issues with empathy and efficiency
- Document interactions in CRM systems with precision
- Collaborate with team members to resolve complex cases
- Meet daily performance metrics for quality and speed
- Participate in ongoing training and process improvements
Qualifications
- High school diploma or equivalent (required)
- Basic computer proficiency and typing skills
- Strong verbal communication abilities
- Customer-focused mindset with patience
- Ability to work flexible shifts (including weekends)
- No prior experience necessary - training provided
- Valid US work authorization