Job Description
Join Premier Customer Solutions as a Customer Service Representative and enjoy the stability of weekly paychecks! We're hosting an exclusive hiring event in Wichita, KS to fill multiple customer-focused roles. As a key member of our support team, you'll deliver exceptional service while building lasting relationships with clients. Our competitive compensation package includes:
- Weekly pay (every Friday)
- Comprehensive health benefits
- 401(k) with company match
- Paid training and career development
- Positive, team-oriented environment
Perfect for career changers and experienced professionals alike – no previous experience required!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing, technical, and account-related issues
- Document interactions in CRM system with 100% accuracy
- Meet/exceed performance metrics (CSAT, resolution rates)
- Collaborate with team leads to improve service processes
- Participate in ongoing product knowledge training
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service or call center experience
- Excellent verbal/written communication skills
- Proficiency with Microsoft Office and CRM software
- Ability to type 35+ WPM with high accuracy
- Strong problem-solving and conflict resolution abilities
- Availability to work flexible shifts including weekends