Job Description
Join our award-winning team as a Customer Service Representative in sunny Tampa, FL! We're hosting a dedicated hiring event for motivated professionals seeking weekly pay, comprehensive benefits, and career growth. No weekends or holidays required!
Why Apply?
- Weekly pay with direct deposit
- Health/dental/vision insurance
- Paid time off and 401k matching
- Free parking and modern workspace
Responsibilities
- Resolve customer inquiries via phone, email, and chat
- Process orders and account modifications accurately
- Document interactions in CRM systems
- Meet/exceed performance metrics (CSAT, AHT)
- Collaborate with billing and technical support teams
- Identify upsell opportunities for premium services
- Participate in weekly training sessions
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service experience
- Proficiency with CRM software (Salesforce a plus)
- Exceptional verbal/written communication skills
- Ability to multitask in fast-paced environment
- Basic knowledge of MS Office Suite
- Flexibility to work occasional overtime
- Positive attitude and problem-solving mindset