Job Description
Join our high-energy call center team in San Jose and experience the freedom of daily pay! We're hosting an exclusive hiring event for motivated individuals seeking flexible, rewarding contract positions. No more waiting for biweekly paychecks – you'll receive compensation every single day for your hard work while building customer service excellence. Perfect for students, gig economy workers, and career changers seeking immediate income.
Responsibilities
- Handle 50-80 inbound/outbound calls daily with professionalism and empathy
- Resolve customer inquiries regarding billing, technical support, and account services
- Meet/exceed performance metrics for call resolution time and customer satisfaction
- Maintain accurate call records and update CRM systems in real-time
- Collaborate with team leads to improve service quality and efficiency
- Adhere to strict compliance protocols for data security and privacy
Qualifications
- High school diploma or equivalent (college preferred)
- 6+ months customer service or call center experience
- Type 35+ WPM with strong computer navigation skills
- Ability to work flexible shifts including nights/weekends
- Clear communication in English (bilingual Spanish a major plus)
- Reliable transportation to downtown San Jose location
- Must pass background check and drug screening