Job Description
Immediate Daily Pay Opportunity! Join our elite call center team in Oakland, CA and get paid DAILY. We're hosting a exclusive hiring event for motivated professionals ready to excel in a fast-paced customer service environment. No more waiting for weekly checks – access your earnings immediately after each shift!
Why ConnectNow Solutions?
- Daily Pay Option: Access your earnings every single day
- Competitive Pay: $18-$24/hour + performance bonuses
- Comprehensive Benefits: Health/dental/vision after 60 days
- Career Growth: Clear advancement path to supervisor roles
- Modern Workspace: Tech-equipped downtown Oakland facility
Event Details:
Date: October 15, 2023 | Time: 9:00 AM - 3:00 PM | Location: 200 Broadway Plaza, Oakland, CA 94607
Bring your resume and valid ID. On-site interviews and same-day offers available!
Responsibilities
- Handle high-volume inbound/outbound customer calls with professionalism
- Resolve billing, technical, and account inquiries using CRM systems
- Meet/exceed KPIs: 25+ calls/hour, 90%+ customer satisfaction
- Document interactions accurately in Salesforce/Zendesk platforms
- Collaborate with team leads to improve service processes
- Participate in ongoing product and soft skills training
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service/call center experience
- Minimum 45 WPM typing speed and 10-key proficiency
- Strong problem-solving and de-escalation skills
- Proficient in Microsoft Office and CRM software
- Ability to work flexible shifts including weekends
- Positive attitude and resilience under pressure