Job Description
We are hosting a massive Hiring Event to find top-tier Customer Service Representatives for our client base across Tampa, FL and New York. If you are looking for a job that offers Daily Pay, flexible scheduling, and immediate start dates, this is your opportunity.
Our clients are leading brands seeking individuals who are driven, friendly, and ready to succeed. Whether you are an experienced professional or looking to enter the workforce, we provide the training and support you need.
Why Join Us?
- Daily Pay Option: Get paid the same day you work.
- Flexible Shifts: Choose morning, afternoon, or night shifts.
- No Experience Required: We provide comprehensive training.
- Health Benefits: Eligible for full-time benefits after probation.
Responsibilities
- Manage High-Volume Inbound & Outbound Calls: Assist customers with inquiries, orders, and technical support in a professional manner.
- Resolve Customer Issues: Diagnose problems and provide effective solutions to ensure high customer satisfaction scores.
- Data Entry & Documentation: Accurately log customer interactions and account details into CRM systems.
- Upsell & Cross-Sell: Identify opportunities to recommend additional products or services to existing clients.
- Maintain Records: Keep detailed records of customer interactions and transactions.
- Adhere to Policies: Follow company scripts, guidelines, and compliance regulations strictly.
Qualifications
- High School Diploma or GED: Minimum educational requirement.
- Basic Computer Skills: Comfortable navigating web browsers and typing at least 35 WPM.
- Excellent Communication Skills: Ability to speak clearly and listen actively.
- Reliable Internet Connection: Essential for remote or hybrid call center roles.
- Customer-Focused Attitude: Genuine desire to help others solve problems.
- Availability: Ability to work weekends, holidays, or rotating shifts as required.