Job Description
Join our dynamic team as a Customer Service Representative with daily pay options! We're hosting a hiring event in Colorado Springs for motivated individuals seeking immediate compensation. Enjoy competitive pay, comprehensive benefits, and a supportive work environment. No experience required—training provided!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing, technical, and account-related issues efficiently
- Document interactions accurately in CRM systems
- Meet daily performance metrics for quality and speed
- Collaborate with team members to improve service delivery
- Upsell products/services when appropriate
- Participate in ongoing training and development
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and active listening skills
- Ability to type 35+ WPM with accuracy
- Basic computer proficiency (Windows, CRM software)
- Flexibility to work rotating shifts including weekends
- Positive attitude and problem-solving mindset
- Ability to pass background check and drug screen