Job Description
Join our dynamic team at CustomerFirst Solutions for an exclusive hiring event targeting entry-level call center professionals in Albuquerque! We're seeking motivated individuals ready to launch their careers in customer service with comprehensive training, growth opportunities, and a supportive work environment. No prior experience required—just bring your enthusiasm and dedication to help customers succeed. Enjoy competitive pay, flexible scheduling options, and benefits including health insurance and retirement plans.
Hiring Event Details:
- Date: October 28, 2023
- Time: 9:00 AM - 4:00 PM
- Location: 500 Central Ave SW, Albuquerque, NM 87101
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve customer inquiries regarding products, services, and policies
- Document interactions accurately in CRM systems
- Meet performance metrics for call volume and resolution time
- Collaborate with team members to improve service quality
- Participate in ongoing training and development programs
- Maintain positive customer relationships through consistent communication
Qualifications
- High school diploma or equivalent (GED)
- Strong verbal communication and active listening skills
- Basic computer literacy and typing proficiency (30+ WPM)
- Ability to work in a fast-paced, team-oriented environment
- Flexible availability including evenings and weekends
- Customer service mindset with problem-solving aptitude
- Must be 18+ years old and authorized to work in the US