Job Description
Launch your career in customer service with no prior experience required! ConnectServe Solutions is seeking motivated individuals for immediate full-time call center roles in Milwaukee, WI. We provide comprehensive paid training and growth opportunities within our supportive team environment.
Why Join Us?
• Competitive hourly wages plus performance bonuses
• Comprehensive paid training program
• Flexible schedule options
• Career advancement paths
• Modern, collaborative workspace
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Accurately document interactions in CRM systems
- Meet daily performance metrics (call volume, quality scores)
- Collaborate with team members to resolve complex issues
- Adhere to company policies and compliance standards
- Participate in ongoing training and development sessions
Qualifications
- High school diploma or equivalent (GED accepted)
- Excellent verbal communication skills
- Strong problem-solving abilities
- Basic computer proficiency (typing 25+ WPM)
- Ability to work in fast-paced environment
- Reliable internet connection for remote options
- Positive attitude and willingness to learn
- Must pass background check and drug screening