Job Description
Join our dynamic team at Global Customer Solutions! We're hosting an exclusive hiring event for motivated individuals seeking entry-level call center opportunities in Oklahoma City. No experience is necessary – we provide comprehensive training to launch your career in customer service. Enjoy competitive pay, flexible scheduling options, and a supportive team environment. Apply now to secure your spot at this high-impact hiring event!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries efficiently using CRM systems
- Document interactions accurately in company databases
- Meet/exceed daily performance metrics (call volume, quality)
- Collaborate with team members to improve service delivery
- Adhere to company policies and confidentiality guidelines
- Participate in ongoing training and development programs
Qualifications
- High school diploma or equivalent (GED)
- Basic computer literacy and typing skills (30+ WPM)
- Strong communication and active listening abilities
- Ability to work in a fast-paced, team-oriented environment
- Reliable internet connection for remote training options
- Flexible availability including evenings/weekends
- Positive attitude and problem-solving mindset
- Must pass background check and drug screening