Job Description
Join our dynamic hiring event for entry-level call center positions! We're seeking passionate individuals to join our award-winning team in Minneapolis and North Carolina. Enjoy competitive pay, comprehensive benefits, and rapid career growth. No experience required – we provide full training and ongoing support. Connect with hiring managers directly and start your customer service journey today!
Responsibilities
- Handle inbound/outbound customer calls with professionalism
- Resolve inquiries using CRM systems and knowledge bases
- Document interactions accurately in customer records
- Meet performance metrics for call quality and efficiency
- Collaborate with team members to resolve complex issues
- Adhere to company policies and regulatory standards
Qualifications
- High school diploma or equivalent
- Strong verbal communication skills
- Basic computer proficiency
- Ability to work flexible shifts
- Customer service mindset and empathy
- Pass background check and drug screen
- Authorized to work in the US