Job Description
Join our dynamic hiring event for entry-level call center professionals in New York! ConnectSphere Solutions offers competitive pay, comprehensive benefits, and rapid career growth. No experience required – we provide paid training and flexible scheduling. Discover your potential in customer service excellence with our award-winning team.
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries efficiently using CRM systems
- Document interactions accurately in company databases
- Meet daily performance metrics and quality standards
- Collaborate with team members to enhance service delivery
- Participate in ongoing training and development programs
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong communication and active listening skills
- Basic computer proficiency with typing ability
- Positive attitude and problem-solving mindset
- Ability to work flexible shifts including weekends
- Pass background check and drug screening
- No prior experience required – training provided