Job Description
🚀 Ready to Launch Your Career? Join Our Call Center Hiring Event! 🚀
CustomerConnect Solutions is hosting a special hiring event for motivated individuals seeking entry-level call center opportunities in Sacramento, CA and Pennsylvania. No experience required – we provide comprehensive training!
Why Join Us?
- Competitive Pay: $18-$22/hour + performance bonuses
- Full Benefits: Health, dental, vision, and 401k
- Growth Opportunities: Clear career advancement paths
- Flexible Schedules: Day, evening, and weekend options
Event Details:
Date: October 15, 2023
Time: 9:00 AM - 4:00 PM
Location: 1234 Business Park Drive, Sacramento, CA 95814
Virtual interviews available for Pennsylvania candidates!
Responsibilities
- Handle inbound/outbound customer inquiries with professionalism
- Resolve billing and service issues using CRM systems
- Document interactions and update customer records accurately
- Meet/exceed call quality and productivity metrics
- Collaborate with team members to resolve complex issues
- Participate in ongoing product knowledge training
- Uphold company policies and confidentiality standards
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong communication and active listening skills
- Basic computer proficiency (typing 30+ WPM preferred)
- Ability to work in a fast-paced, team-oriented environment
- Flexibility to work evenings/weekends if needed
- Pass background check and drug screening
- Must attend in-person or virtual hiring event