Job Description
Join our exclusive hiring event for passionate individuals seeking no-experience call center jobs in Milwaukee! ConnectSphere Solutions is a leading customer experience partner offering comprehensive paid training, career advancement paths, and a supportive team environment. We’re hiring Customer Service Representatives to handle inbound/outbound calls for Fortune 500 clients. No prior experience required—we provide all tools for success. Enjoy competitive pay, health benefits, and performance bonuses. Ready to launch your career? Attend our in-person hiring event at our downtown Milwaukee office!
Responsibilities
- Handle 50-75 daily inbound/outbound calls with professionalism
- Resolve customer inquiries using CRM systems (training provided)
- Document interactions in Salesforce with 99% accuracy
- Meet/exceed performance metrics (AHT, CSAT, FCR)
- Collaborate with team leads for continuous improvement
- Adhere to PCI/DSS compliance protocols
- Participate in quarterly upskilling workshops
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong verbal communication skills
- Ability to multitask in fast-paced environment
- Basic computer proficiency (typing 25+ WPM)
- Positive attitude with problem-solving mindset
- Reliable transportation to downtown Milwaukee
- Flexible availability (including weekends if needed)
- No call center experience required!