Job Description
Launch your career in customer service with our comprehensive paid training program! No experience required – we provide all the tools you need to succeed. Join our dynamic call center team in Houston and help clients resolve inquiries with confidence. Enjoy competitive pay, benefits, and growth opportunities in a supportive environment. We also have positions available in Ohio – inquire today!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries using CRM software
- Document interactions accurately in company systems
- Meet performance metrics for call volume and quality
- Collaborate with team members to improve service
- Adhere to compliance and security protocols
- Participate in ongoing training and development
Qualifications
- High school diploma or equivalent
- No prior experience required – training provided
- Strong communication skills (verbal/written)
- Comfortable with technology and multitasking
- Positive attitude and problem-solving mindset
- Ability to work flexible shifts
- Valid work authorization in the US