Job Description
Join our dynamic team at ConnectOne Solutions and launch your career in customer service! We're seeking motivated individuals to provide exceptional support to clients across diverse industries. No prior experience is required – we provide comprehensive training and career growth opportunities. Enjoy a supportive team environment, competitive benefits, and the chance to develop valuable communication skills. If you're a people person ready to make an immediate impact, apply today!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet daily performance metrics for call volume and quality
- Collaborate with team members to improve service delivery
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent (GED)
- Strong verbal communication skills
- Ability to type 30+ WPM with accuracy
- Basic computer proficiency (Windows, CRM software)
- Customer-focused mindset with problem-solving aptitude
- Flexibility to work rotating shifts including weekends
- Reliable transportation to our Tucson facility