Job Description
Join Houston's fastest-growing customer service team! We're seeking motivated individuals for our entry-level call center positions with comprehensive paid training. No prior experience required – we'll teach you everything you need to succeed. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in a supportive environment.
Why Work With Us?
- Comprehensive 4-week paid training program
- Health, dental, and vision benefits after 90 days
- Performance-based bonuses and incentives
- Modern downtown Houston workspace
- Clear career path to team lead/supervisor roles
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve customer inquiries regarding accounts, services, and billing
- Document interactions accurately in CRM systems
- Meet daily performance metrics (call volume, quality scores)
- Collaborate with team members to improve service delivery
- Adhere to company policies and compliance standards
- Participate in ongoing training and development sessions
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong verbal communication skills in English
- Basic computer proficiency (typing 25+ WPM)
- Ability to multitask in a fast-paced environment
- Positive attitude and willingness to learn
- Reliable transportation to downtown Houston location
- No prior experience required – training provided
- Must pass background check and drug screening