Job Description
Launch your career in customer service! Join our dynamic call center team at Oakland Connect Solutions during our exclusive hiring event.
We're seeking motivated individuals with no prior experience to join our award-winning support team. Enjoy competitive pay, comprehensive training, and growth opportunities in a vibrant Oakland workplace. Perfect for recent graduates or career changers!
Event Details:
📅 October 25, 2023
⏰ 9:00 AM - 4:00 PM
📍 1250 Broadway Suite 300, Oakland, CA 94607
🍎 Complimentary refreshments provided
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve inquiries regarding products/services using CRM systems
- Document interactions accurately in case management platforms
- Meet performance metrics for call quality and resolution times
- Collaborate with team members to improve customer experiences
- Adhere to company protocols and compliance standards
- Participate in ongoing training sessions
Qualifications
- No experience required – comprehensive training provided
- High school diploma or equivalent (GED accepted)
- Strong communication skills in English
- Basic computer proficiency with typing ability
- Positive attitude and customer service mindset
- Ability to work flexible shifts including weekends
- Must pass background check and drug screening
- Legal authorization to work in the US required