Job Description
Join our dynamic team at Customer Connect Solutions! We're hosting a hiring event for motivated individuals seeking entry-level call center jobs in Oklahoma City. No experience required – we provide comprehensive training and career growth opportunities. Enjoy competitive pay, flexible schedules, and a supportive work environment. Apply now to start your career in customer service!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries and technical issues efficiently
- Document interactions in CRM systems with accuracy
- Meet daily performance metrics for call volume and quality
- Collaborate with team members to improve service delivery
- Adhere to company policies and regulatory compliance
Qualifications
- High school diploma or equivalent required
- Strong communication and active listening skills
- Basic computer proficiency and typing ability
- Positive attitude and customer-focused mindset
- Ability to work flexible shifts including evenings/weekends
- Pass background check and drug screen