Job Description
Join our dynamic hiring event for Entry-Level Call Center Representatives in Portland, OR! No experience required – we provide comprehensive training to launch your career in customer service. Enjoy competitive pay, flexible scheduling, and growth opportunities in a supportive environment. Perfect for career changers, recent graduates, and motivated individuals seeking to build professional skills.
Responsibilities
- Handle inbound/outbound customer calls with professionalism
- Resolve inquiries using company protocols and resources
- Document interactions accurately in CRM systems
- Meet performance metrics (call volume, resolution time)
- Collaborate with team members for complex issues
- Adhere to quality assurance standards
- Participate in ongoing training sessions
Qualifications
- High school diploma or equivalent required
- Strong verbal communication skills
- Basic computer proficiency
- Ability to multitask in fast-paced settings
- Positive attitude and customer-focused mindset
- Reliable transportation to downtown Portland
- Flexible availability (including evenings/weekends)