Job Description
Are you ready to launch a rewarding career in customer service? Apex Customer Solutions is seeking motivated individuals to join our team in Memphis, TN. We are currently hiring for Entry Level Call Center positions with immediate start dates available.
We believe in investing in our team members. Whether you are looking for your first job or a career change, we provide comprehensive training and a supportive environment to help you succeed. Join a company that values your growth and offers competitive pay.
Why Join Apex Customer Solutions?
- Immediate Start: Begin your journey with us without delay.
- No Experience Required: We provide full paid training to get you up to speed.
- Competitive Pay: Earn $15.00 - $18.00 per hour based on performance.
- Growth Opportunities: Clear pathways for advancement within the company.
Apply today and take the first step towards a stable and exciting career in the call center industry.
Responsibilities
- Respond to incoming customer inquiries via phone, email, and chat in a professional and timely manner.
- Resolve customer issues and complaints effectively to ensure high satisfaction levels.
- Accurately document customer information and transaction details in our CRM system.
- Identify and assess customers' needs to achieve satisfaction.
- Build sustainable relationships of trust through open and interactive communication.
- Upsell products and services when appropriate to meet team goals.
Qualifications
- High school diploma or GED equivalent required.
- Must be at least 18 years of age.
- Strong verbal communication and active listening skills.
- Basic computer proficiency and typing skills.
- Ability to work in a fast-paced, high-volume environment.
- Reliable internet connection and computer access (if remote/hybrid option applies).
- Willingness to undergo a background check and drug screen.