Job Description
Launch your customer service career with Nashville's premier call center employer! We're hosting a hiring event for motivated individuals seeking entry-level opportunities. No experience required – we provide comprehensive training to develop your skills in customer communication, problem-solving, and call handling. Enjoy competitive pay, performance bonuses, and a supportive team environment. Join us at our downtown Nashville location to start your journey toward professional growth.
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries and provide accurate product/service information
- Document interactions and maintain detailed customer records
- Meet key performance metrics (call handling time, customer satisfaction)
- Collaborate with team members to ensure seamless service delivery
- Adhere to company protocols and compliance standards
Qualifications
- High school diploma or equivalent (GED accepted)
- Clear communication skills with neutral accent
- Ability to type 30+ WPM and navigate multiple systems
- Strong problem-solving and active listening abilities
- Flexibility to work rotating shifts including weekends
- Pass background check and pre-employment screening