Job Description
Join our dynamic team at Customer Connect Solutions Inc. as an Entry-Level Call Center Representative! We're hosting a special hiring event for motivated individuals in Washington, PA, with no prior experience required. This is your opportunity to launch a rewarding career in customer service with comprehensive training and growth opportunities. Enjoy competitive pay, comprehensive benefits package, and a supportive work environment designed for success.
Why Join Us?
- Full-time positions with competitive hourly pay ($16-$20)
- Comprehensive paid training program
- Health, dental, and vision insurance options
- 401(k) with company match
- Career advancement opportunities
Responsibilities
- Handle inbound customer inquiries via phone and email
- Resolve customer issues with empathy and professionalism
- Document interactions accurately in CRM systems
- Meet and exceed performance metrics (call quality, resolution time)
- Collaborate with team members to improve service delivery
- Adhere to company policies and confidentiality standards
- Participate in ongoing training and development programs
Qualifications
- High school diploma or equivalent (required)
- No prior experience necessary - we train!
- Strong communication and active listening skills
- Basic computer proficiency and typing ability
- Positive attitude and customer-focused mindset
- Ability to work in a fast-paced environment
- Reliable transportation to Washington, PA location
- Must be available for full-time schedule