Job Description
Launch your career with ConnectCare Solutions! We're seeking motivated Entry-Level Call Center Representatives across Georgia and North Carolina. No experience required—we provide comprehensive paid training to equip you with essential customer service skills. Enjoy competitive pay, benefits, and growth opportunities in a supportive environment. Join our team and start making a difference!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call quality, resolution time)
- Collaborate with team members to improve service delivery
- Adhere to company policies and regulatory guidelines
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong communication and active listening skills
- Basic computer proficiency (typing 25+ WPM)
- Ability to work flexible shifts including evenings/weekends
- Positive attitude and willingness to learn
- No prior experience required—training provided